CollyBird Support

Need help with the CollyBird iOS app? Use the options below and include as much detail as possible so we can help quickly.

Contact support

Submit a message through our contact form. Include your device model, iOS version, app version, and steps to reproduce the issue.

Common issues

  • AR not loading: verify camera permissions are enabled for CollyBird in iOS Settings.
  • Location features not working: enable Location access while using the app.
  • Missing notifications: enable notifications for CollyBird and check Focus/Do Not Disturb settings.

Response time

CollyBird is maintained by a small team. We aim to respond to support requests within 3 business days.